isports Shipping Information
Delivery and Transport Charges for End Consumers (incl. VAT)
Deliveries within Switzerland and Liechtenstein with a value of less than CHF 50:
- CHF 8.90 incl. VAT
- Delivery usually within 1 working day, including online tracking via DPD Home or Post Priority
Deliveries within Switzerland and Liechtenstein with a value of CHF 50 and more:
- always free shipping (except for spare parts)
- Items up to 30 kg: Delivery usually within 1 working day, including online tracking via DPD Home or Post Priority
- Items of more than 30 kg: Delivery usually within 2 - 3 working days with Plazer Logistics
- Large items with assembly: Delivery approx. within 1 week with Sprinter Service (transport free, assembly at extra charge)
Assembly Installation Charges of Large Items for End Consumers (incl. VAT)
| Bikes and Benches | CHF 99.00 |
| Crosstrainers, Rowing Machines and Power Towers | CHF 169.00 |
| Treadmills and standard Multi Gyms | CHF 269.00 |
| large Multi Gyms | CHF 569.00 |
Disposal of old devices (only in combination with installation delivery)
If you order a new device with assembly, you can have your old device disposed of directly and conveniently from home. The assembly team will take your old equipment with them to dispose of it correctly.
Bikes, Crosstrainers & Rowing Machines: CHF 59.00 (incl. VAT)
Treadmills & Multi Gyms: CHF 99.00 (incl. VAT)
Delivery and Transport Charges for Dealers (excl. VAT)
Deliveries within Switzerland and Liechtenstein of orders up to 30 kg:
- Post Priority / DPD Home: min CHF 8.23 (usually within 1 working day, including online tracking)
Deliveries within Switzerland and Liechtenstein of orders more than 30 kg:
| Bikes, boxing bags and benches over 30 kg | CHF 82.33 |
| Crosstrainers, Rowing Machines and Power Towers | CHF 91.58 |
| Treadmills and Multi Gyms | CHF 110.08 |
Assembly and Installation Charges of Large Items for Dealers (excl. VAT)
| Bikes and Benches | CHF 91.58 |
| Crosstrainers, Rowing Machines and Power Towers | CHF 156.34 |
| Treadmills and standard Multi Gyms | CHF 248.84 |
| large Multi Gyms | CHF 526.36 |
Disposal of old devices (only in combination with installation delivery)
General Information:
Shipping charges are calculated by size and dimensions of the order and will be shown in the shopping cart. If there will occur any changes in shipping charges during processing your order, you will be contacted, before we fulfill your order.
General cargo shipments will be fulfilled by a forwarding agency. The pure consignment without assembly is a delivery to front of the building (curbside delivery). The driver of the freight forwarder is mostly working alone and not obligated to transport the goods into the house.
Delivery delays:
Delivery delays are very rare but might, however, happen. We do not assume any responsibility in the case of a delay, because they are beyond our power and influence.
Shipment Notification:
The notification of delivery by phone takes place a very few days after the order has been placed, as long as the item is in stock at the time the order has been placed
For deliveries with assembly, we ask you for precise information regarding location such as stairs, small doors, floors, elevators and so on. If a customer refuses the acceptance of delivery, arisen costs can be charged additionally.
Access to Location:
Deliveries at locations with difficult conditions and/or without parking possibilities for trucks etc. can only be fulfilled, after preliminary clarification. If a transport or installation of large training devices at specific sites would only be possible with relocation assistance, isports reserves the right to reject deliveries or to adjust delivery costs.
Validation of Delivery:
Each delivery has to be checked by the receiver, immediately after arrival. Damages at outer boxes and obvious harms at products must be reported at the transporter at the time, when receiving the delivery. If possible, such incidents need to be noted on the delivery documents, before signing them and being reconfirmed by the driver.