General Terms and Conditions isports AG (Inc.) for Retail Customers (End Consumers)
1. Privacy Policy
This privacy policy informs you about the type, scope, and purpose of the collection and use of personal data on our website isports.ch (hereinafter “Website”) by isports AG (hereinafter “we” or “us”) and explains the rights to which you are entitled. These rights are based on the applicable data protection laws.
2. Controller Responsible for Data Processing
The controller responsible for data processing on this website and your contact partner for data protection matters is:
isports AG
Industriestrasse
5242 Lupfig
044 450 78 78
Industriestrasse
5242 Lupfig
044 450 78 78
3. Data Collection on This Website
3.1 Log Files
Our website is hosted by Intronet GmbH, Bälliz 64, 3600 Thun.
To optimise and maintain our website, we log technical errors that may occur when accessing the website. Furthermore, when using this website, information is automatically collected and transmitted to our hosting provider by the browser on your device. This includes:
IP address and operating system of your device,
Browser type, version, language,
Date and time of the server request,
Accessed file,
The website from which the request originated (referrer URL),
Status code (e.g., 404),
Transmission protocol used (e.g., HTTP/2).
These data are collected and stored by our hosting provider to optimise processes and operations, particularly in connection with the use of our website and the security and stability of the computer system.
For further information, please refer to the privacy policy of Intronet GmbH at https://www.trendhosting.ch/datenschutzerklaerung.
If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
To optimise and maintain our website, we log technical errors that may occur when accessing the website. Furthermore, when using this website, information is automatically collected and transmitted to our hosting provider by the browser on your device. This includes:
IP address and operating system of your device,
Browser type, version, language,
Date and time of the server request,
Accessed file,
The website from which the request originated (referrer URL),
Status code (e.g., 404),
Transmission protocol used (e.g., HTTP/2).
These data are collected and stored by our hosting provider to optimise processes and operations, particularly in connection with the use of our website and the security and stability of the computer system.
For further information, please refer to the privacy policy of Intronet GmbH at https://www.trendhosting.ch/datenschutzerklaerung.
If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
3.2 Contact Form
If you use our contact form, the information you provide will be processed by us for the purpose of handling your enquiry and for any follow-up questions. We generally require the following information:
First and last name
Company
Email address
Address
Phone number
Subject
Message content
We use the data you provide to respond to your enquiry. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
If you use our contact form, the information you provide will be processed by us for the purpose of handling your enquiry and for any follow-up questions. We generally require the following information:
First and last name
Company
Email address
Address
Phone number
Subject
Message content
We use the data you provide to respond to your enquiry. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
3.3 Cookies
We use cookies on our website. Cookies are small files that are stored on your device by your browser. Some cookies are automatically deleted when you leave our website, while others remain stored until you delete them or until they expire. These cookies allow us to recognise your browser the next time you visit our website.
Cookies required for electronic communication processes, for functions requested by you, or for optimising your user experience are stored – if the GDPR applies – based on Art. 6 para. 1 lit. f GDPR.
We use cookies on our website. Cookies are small files that are stored on your device by your browser. Some cookies are automatically deleted when you leave our website, while others remain stored until you delete them or until they expire. These cookies allow us to recognise your browser the next time you visit our website.
Cookies required for electronic communication processes, for functions requested by you, or for optimising your user experience are stored – if the GDPR applies – based on Art. 6 para. 1 lit. f GDPR.
3.4 Newsletter
We offer a newsletter that you can subscribe to. When you sign up for the newsletter, we collect at least your email address. Our external newsletter service provider may collect additional data; please refer to its privacy policy (see below).
You can easily unsubscribe from the newsletter at any time by clicking on “Unsubscribe from newsletter” in the footer of one of our emails (opt-out).
We use your email address to send you the newsletter. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
We offer a newsletter that you can subscribe to. When you sign up for the newsletter, we collect at least your email address. Our external newsletter service provider may collect additional data; please refer to its privacy policy (see below).
You can easily unsubscribe from the newsletter at any time by clicking on “Unsubscribe from newsletter” in the footer of one of our emails (opt-out).
We use your email address to send you the newsletter. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
3.5 Newsletter Analytics
We offer a newsletter that you can subscribe to. When you sign up, we collect at least your email address. Our external newsletter provider may collect additional data; please refer to its privacy policy (see below).
You can easily unsubscribe at any time by clicking on “Unsubscribe from newsletter” in the footer of our emails.
We use your email address to deliver the newsletter. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
We offer a newsletter that you can subscribe to. When you sign up, we collect at least your email address. Our external newsletter provider may collect additional data; please refer to its privacy policy (see below).
You can easily unsubscribe at any time by clicking on “Unsubscribe from newsletter” in the footer of our emails.
We use your email address to deliver the newsletter. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. f GDPR.
3.6 Registration
If you create an account on our website, the information you enter will be stored.
We collect the following data:
First and last name
Company
Email address
Address
Phone number
Date of birth (optional)
We use this data to provide you with your account. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. b and f GDPR.
If you create an account on our website, the information you enter will be stored.
We collect the following data:
First and last name
Company
Email address
Address
Phone number
Date of birth (optional)
We use this data to provide you with your account. If the GDPR applies, the legal basis for this data processing is Art. 6 para. 1 lit. b and f GDPR.
4. Links
Our website contains links to third-party websites. We are not responsible for the content or data protection practices of external websites that you can access via these links. Please consult the privacy policies on the respective websites.
5. Disclosure of Data to Third Parties
To provide you with the information available on our website, we work with various service providers, including IT service providers, to offer you a modern and functional website. These providers process your data only within the scope of our instructions.
Except for the provisions in section 3.4 of this privacy policy, we only transfer data to recipients outside Switzerland or the European Union (third countries) without your consent if this is required under the applicable contract, necessary to comply with legal obligations, or to safeguard our legitimate interests.
Except for the provisions in section 3.4 of this privacy policy, we only transfer data to recipients outside Switzerland or the European Union (third countries) without your consent if this is required under the applicable contract, necessary to comply with legal obligations, or to safeguard our legitimate interests.
6. Your Rights
Where provided for by applicable data protection law, you may request information free of charge about the personal data stored about you, its origin and recipients, and the purpose of data processing. You also have the right, under the legal requirements, to demand correction, deletion, restriction of processing, or to object to processing. If the GDPR applies, you additionally have the right to receive your data in a structured, commonly used, and machine-readable format for transfer to another entity.
You may revoke any consent you have given at any time with future effect. An informal email to us is sufficient for this purpose.
Please note that these rights may be subject to legal restrictions and may affect or make it impossible for us to provide our services.
You are entitled to enforce your rights in court or lodge a complaint with the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
You may revoke any consent you have given at any time with future effect. An informal email to us is sufficient for this purpose.
Please note that these rights may be subject to legal restrictions and may affect or make it impossible for us to provide our services.
You are entitled to enforce your rights in court or lodge a complaint with the competent data protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (http://www.edoeb.admin.ch).
7. Updates and Changes to This Privacy Policy
We may amend or adapt this privacy policy at any time. The current version of the privacy policy can be accessed at isports.ch.
Lupfig, November 2025